Hard to Find and Obsolete Component Sourcing
Enquire for a discontinued or hard to find part. We check current availability and confirm pricing and lead time before you commit. An enquiry does not mean the part is in stock.
How to Enquire for a Hard to Find Part
An enquiry for a discontinued or hard to find part is not a promise that the part is in stock. It starts a check. Send the details below and we will confirm what can be found, at what price, and with what lead time, before you commit to anything.
What to Send
Part number, manufacturer or brand, package, and quantity are the core details. Date code requirements, target price, and your application help us narrow the search, but they are optional. If the part number has changed over time, send the old and new numbers if you know both.
What We Check
We check our supplier network for current availability, including small quantities and allocated stock. We confirm availability, pricing, and lead time per enquiry, and we tell you early if a part cannot be found at that time.
Enquiry Checklist
- Part number, exactly as printed on your BOM or drawing
- Manufacturer or brand, if known
- Package and pin count, if known
- Quantity needed, and whether partial quantity would help
- Date code or lot requirements, if you have them
- Target price and delivery location, if you have them
How the Search Works
Once you send the details, the check follows the same order every time, so a hard to find part is not left to chance.
Traceability and Documents
We source original parts through traceable channels, with documentation available on request. For obsolete and hard to find parts, traceability matters more, not less. Tell us what documents you need for acceptance, and we will confirm what can be provided for that specific part before you approve it.
What If the Original Part Cannot Be Found?
We will say so, and we can look at an alternative only if you ask us to. An alternative is presented as an option, with key parameters for your engineering review, and it is never substituted without your approval. See Alternatives for how alternatives are screened.
Frequently Asked Questions
Does an enquiry mean the part is in stock?
No. An enquiry starts a check. Stock is confirmed only in the quotation we send back to you.
Can you find small quantities?
Sometimes, yes. Small quantities are common for obsolete parts, and we check them the same way as larger quantities. Tell us the exact quantity you need, even if it is small.
How long does a check take?
It depends on the part and on how many suppliers need to be checked. We reply with what we can confirm, and we flag lines that need more time, instead of holding the whole enquiry until every line is complete.
What if the part is allocated?
Allocated stock is checked the same way as other stock, and the quotation will say what quantity is actually available and what lead time applies. We do not promise an allocated quantity that cannot be confirmed.
Can I send a photo or a datasheet link?
Yes, mention it in the message box, or email it to service@potrgo.com after submitting. A photo of the marking and a datasheet link help us confirm the exact part, especially when a part number has changed over time.
Full BOM? Use the BOM kitting page. Single part enquiry? Use the contact page.
Related Services
BOM Kitting
A full list, not just one hard to find part. Paste the list or upload an Excel file for one consolidated quotation.
Go to BOM KittingAlternatives
An original part that cannot be found, with a screened option for engineering review.
Go to AlternativesSend an Enquiry
Enquiries sent through this form go to service@potrgo.com. Prefer email? Write directly to service@potrgo.com.