Quality and Traceability
Original parts are sourced through traceable channels, with documentation available on request. This page explains what we check, what we ask suppliers for, and what we do not claim.
Checks Completed by Our Team
Before parts ship, our team completes the following checks on each order.
- Visual inspection of parts, packaging, and labels.
- Quantity check against the order, line by line.
- Part number verification against the order and against the supplier label.
- Packaging and label check, including batch and date code information where provided.
Documents We Request From Suppliers
For each order we ask suppliers for the documents that support traceability. What can be provided depends on the part and on the supplier for that line. Tell us what you need for acceptance and we will confirm what can be provided for that line.
- Certificate of Conformance, where the supplier can provide one.
- Batch and date code information for the parts supplied.
- Supplier invoice and packing records that link the parts to the order.
Third Party Testing
When a customer asks for independent testing, we can arrange third party testing for that order. The scope of testing and any added cost are confirmed with the customer before the order is placed. Test reports are passed on when received.
What We Do Not Claim
Potrgo does not claim ISO certification. Potrgo does not operate its own testing laboratory. The checks listed on this page are completed by our team, and independent testing is arranged with third party providers when a customer asks for it.
If you need a specific document or a specific test for your order, tell us in the enquiry form below and we will confirm what can be arranged for that order. For the full path from enquiry to delivery, see our Sourcing Process page.
Send an Enquiry
Enquiries sent through this form go to service@potrgo.com. Prefer email? Write directly to service@potrgo.com.
